Safe Practice of Sport

OUR COMMITMENT TOWARDS THE SAFE PRACTICE OF SPORT
Unigym Gatineau, with the collaboration of Gymnastics Canada and Gymnastics Quebec, is committed to providing a safe and inclusive training and competition environment, free from any form of mistreatment, harassment and discrimination to all our participants. Establishing this safe environment is a responsibility shared by all members of our gymnastics community.

To create this environment, Gymnastics Canada and Gymnastics Quebec have developed safe sports frameworks to guide our commitment to the safe practice of sport. Through these frameworks, federations collaborated with clubs and the gymnastics community to provide a respectful and welcoming environment where participants will find joy in their pursuit of excellence.

For detailed information and available resources, please consult the sports safety frameworks of Gymnastics Canada and Gymnastics Quebec:
Gymnastics Canada – OUR COMMITMENT TO SAFE SPORT
Gymnastics Québec– SPORT SÉCURITAIRE

FILING A COMPLAINT

In case of dissatisfaction regarding the services they have received, are receiving, should have received, or require, an athlete or their parents can file a complaint through a recognized procedure.

Click the button below for more detailed information.

COMPLAINT PROCEDURE

SPORT'AIDE IS HERE FOR YOU

For violence-free sport. Support, orientation and guidance by phone, e-mail and online.

CONTACT SPORT'AIDE

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Our Terms

Refund policy

A $5 service charge is included in all prices displayed. These fees are non-refundable.

Any request for reimbursement must be the subject of a written notice and be sent by email: info@unigymgatineau.com or in its respective sector and the reimbursement will be calculated and processed from the date of receipt of the complete form.

A penalty of 10% of the remaining lessons or $50 (whichever is less) will be applied for any refund request.

When a participant can no longer follow the season for health reasons (illness or injury) the penalty will not be applied on presentation of the medical ticket at the time of the request.

Payments

To avoid problems, we ask you to make the payment in the following week of your registration. You can either pay in person or send us a check by mail at our head office. All payments must be received before the session starts and not at the first class. 

Participant will not be allowed to his or her class if there is still a balance owed. Even if the participant is absent on the first class, the bill must be payed before the session starts. All unpaid registration will be canceled and as a result, access to class will be denied.

Waiting list

Booking your space

In order to reserve your spot, please make sure that you add the place in your shopping cart and go through the registration all the way. You can then see in your user account that the places have been reserved.

Payment

You only have to pay if you still want the spot when we give you a call if ever a place becomes available.

Non-resident fees

Non-resident fees ($ 10) are added automatically to the invoice.

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